reporting scams & fraud
1. Our Commitment to Preventing Fraud
The Global Fund For Jesus is committed to maintaining the highest standards of integrity, transparency, and accountability in all our charitable activities. We take reports of fraud, scams, impersonation, and other suspicious activities seriously and encourage our supporters, donors, volunteers, and members of the public to report any concerns promptly.
2. Recognising Potential Scams
Scams may involve individuals or organisations falsely claiming to represent The Global Fund For Jesus in an attempt to obtain donations, personal information, banking details, or other sensitive information.
Be cautious of communications that:
- Request urgent or unexpected donations.
- Ask for personal or financial information through unsolicited emails, messages, or phone calls.
- Direct you to unofficial websites or payment platforms.
- Contain suspicious links or attachments.
- Use misleading or unauthorised branding, logos, or social media accounts.
- Make promises or claims that appear unusual or inconsistent with our official communications.
3. How to Report a Scam
If you believe you have encountered a scam involving The Global Fund For Jesus, we encourage you to report it to us as soon as possible. When submitting a report, please include as much information as possible, such as:
- A description of the incident.
- The date and time of the communication.
- Email addresses, telephone numbers, or social media accounts involved.
- Copies or screenshots of emails, messages, or advertisements.
- Website addresses (URLs) associated with the suspected scam.
- Any payment information, if applicable.
Providing detailed information helps us investigate the matter more effectively.
4. What We Will Do
Upon receiving a report, The Global Fund For Jesus will review the information provided and, where appropriate, investigate the matter. We may take steps to:
- Verify whether the communication is genuine.
- Warn our community about confirmed scams.
- Report fraudulent activity to relevant authorities or service providers.
- Remove or request the removal of unauthorised content where possible.
- Strengthen our security measures to help prevent future incidents.
Please note that while we will make every reasonable effort to investigate reported incidents, we cannot guarantee the recovery of funds or personal information lost through fraudulent activities conducted by third parties.
5. Protecting Yourself
To help protect yourself from scams, we recommend that you:
- Make donations only through our official website and authorised fundraising channels.
- Verify any unexpected requests for donations before making a payment.
- Never share passwords, banking PINs, or one-time passwords (OTPs) with anyone.
- Confirm that website addresses are genuine before entering personal or payment information.
- Keep your devices, browsers, and security software up to date.
- Report suspicious communications immediately.
6. If You Have Shared Personal or Financial Information
If you believe you have disclosed personal information or made a payment to a fraudulent party claiming to represent The Global Fund For Jesus, you should immediately:
- Contact your bank or payment provider.
- Change any compromised passwords.
- Monitor your accounts for suspicious activity.
- Report the incident to your local law enforcement authorities where appropriate.
- Notify The Global Fund For Jesus so we can assist with our investigation.
7. Contact Us
If you wish to report a suspected scam or fraudulent activity involving The Global Fund For Jesus, please contact us using our official communication channels.
Email: info@globalfundforjesus.org
Telephone: 011 242 8000
When contacting us, please provide as much supporting information as possible to help us investigate your report.
8. Our Commitment
The Global Fund For Jesus appreciates the support of our donors, volunteers, and community members in helping us protect the integrity of our organisation. By working together to identify and report suspicious activity, we can help reduce fraud, safeguard charitable donations, and ensure that support reaches the communities and individuals we serve.